Focus on your core business and let us handle all the order processing, picking, packing and shipping to your clients


Fulfillment Services

Custom BackOffice Solutions can store your merchandise in our warehouse and provide pick-and-pack services at a fixed rate for standardized items or an hourly rate for variable work. All orders are double checked by our staff to ensure a high degree of accuracy.

Utilizing Custom BackOffice Solutions’ fulfillment warehouse provides numerous benefits:

General services

  • Custom fulfillment quotations
  • Status of orders, shipments, and returns available
  • Discounted inbound shipping via our preferred carrier (optional)
  • Inventory receiving and storage in our clean and secure facility

Pick & pack

  • Packing list customized to your order
  • On-line Reports— for inventory, orders and shipped items
  • Wide variety of packaging options
  • Pick, pack and ship within 24 hours (next business day) of order receipt


  • International shipping (discount programs available)
  • C.O.D. shipments (optional)
  • Domestic shipping via USPS, UPS Ground, and UPS Express
  • Shipment tracking for your customers


  • Experienced and well-trained staff
  • 100% Satisfaction Guarantee
  • Friendly, empowered customer service team

Additional services

  • Managing returns
  • Inserting catalogs and other marketing materials
  • Customer Service
  • Purchasing
  • Consulting
  • Domestic and international receiving
  • Other value-added services
  • Special projects
  • Kitting, packaging and labeling
  • Product tagging (UPC, bar coding, price and related label types)
  • Mail services
  • Credit card processing
  • Accounts Receivable
  • Banking
  • Support print services
  • Full logistics support for non-resident importers
  • Domestic and international distribution services

When it comes to customer service, we give you the whole package. Custom BackOffice Solutions is not just a warehouse. We are a full-service distributor anchored by a dedicated staff and customizable services that are matched to your distribution needs. We store your goods, provide expert inventory management, meet your shipping requirements and take care of everything in between.