Fulfillment Services

Fulfillment Services Tailored to Your Business

Custom BackOffice Solutions not only provides inventory storage and management, but we can also ensure that your merchandise gets to your consumers or retail partners efficiently with our fulfillment services. Our fulfillment services are customizable to your needs, whether you need a fixed rate for standardized shipments or an hourly rate for variable work. In either situation, you can count on our experienced staff to accurately pull orders, meet packing specifications, and get every order out on time.

Pick & Pack Fulfillment Services

Our team is ready to pick, pack, and ship orders within 24 hours of order receipt. We offer a wide variety of packaging options and can customize solutions to meet your needs. You can track every order and share tracking data with your clients with our online reports.

Custom Fulfillment Solutions for Retail Vendors

If your merchandise is being shipped to retail partners, there are specific protocols for packaging and shipping that must be followed to ensure that your products get on the shelf as intended. We’ll follow vendor shipping requirements to the letter and fulfill orders correctly every time.

FBA and FBM Services

We are an Amazon fulfillment partner and provide fulfillment by merchant (FBM) services to help you get orders out for every marketing platform your business may utilize.

Shipping Solutions

We provide domestic and international shipping solutions, including USPS, FedEx, UPS Ground, and UPS Express. We also offer less-than-truckload (LTL) and full truckload (FTL) shipping, all with real time tracking capabilities.

Additional Services

When it comes to customer service, we give you the whole package. Custom BackOffice Solutions is not just a warehouse. We are a full-service distributor anchored by a dedicated staff and customizable services that are matched to your distribution needs. We store your goods, provide expert inventory management, meet your shipping requirements, and take care of everything in between. Additional services we offer include:

  • Managing returns
  • Inserting catalogs and other marketing materials
  • Customer service
  • Consulting
  • Domestic and international receiving
  • Special projects
  • Kitting, packaging, and labeling
  • Product tagging (UPC, bar coding, price, and related label types)
  • Full logistics support for non-resident importers
  • Domestic and international distribution services
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